To find out more information regarding the possibility of protection to EU citizens by the diplomatic or consular authorities of any member state, visit:

 http://ec.europa.eu/youreurope/nav/en/citizens/citizenship/outside-eu-protection/index.htm

Call the toll-free number* from anywhere in the EU during opening hours (9h00-18h30 CET on weekdays)  

00 800 6 7 8 9 10 11 

Or call the standard number + 32-2-299.96.96 from anywhere in the world (normal charges apply)

* Certain mobile telephone operators do not allow access to 00800 numbers or may charge for these calls.
In certain cases, these calls may be chargeable from telephone boxes or hotels.

The EuropeDirect Contact Centre gives you:

• Answers in the official EU language of your choice;
• Immediate responses to your general questions on EU matters or a reference to further sources of information;
• Contact details of relevant organisations you may need to deal with;
• Free postal delivery of certain EU publications.

For more information visit:
http://ec.europa.eu/europedirect/call_us/how_it_works/index_en.htm